Книги:At Your Service. How to Attract New Customers, Increase Sales, and Grow Your Business Using Simple Customer Service Techniques (Frank Eliason); The Handbook of Traditional and Alternative Investment Vehicles. Investment Characteristics and Strategies (Frank J. Jones)
Аудиокниги:Коробка (Джек Кетчам); Шляпы плохих парней (Дэвид Дж. Шоу)
