Образование:Школа: Школа № 1, 2013 Школа: Школа № 1
Языки: Русский, English
Книги:Service-Ability. Create a Customer Centric Culture and Achieve Competitive Advantage (Kevin Robson); The Cult of the Customer. Create an Amazing Customer Experience That Turns Satisfied Customers Into Customer Evangelists (Shep Hyken)